Enabling 1:1 conversations

with your customers at scale

 

CLIENTS

Participants in

Reply.ai for your business

Automate conversations with your consumers.
Have your human agents take over when needed.
Enterprise-ready with suborganizations, user and role management.

All messaging apps

We support Facebook Messenger, Kik, Telegram, LINE, SMS or your own chat screen. We use native custom UI elements in each channel. Web widget available too.

Human/bot hybrid

Take over the conversation at any moment from Reply.ai, Zendesk, LiveChat, BrightPattern, FreshDesk or ZipWhip. Salesforce coming soon. Only when really needed, and with context.

Visual Bot builder

Visualize and create your conversations in a visual way, with all the power to build advanced bots with your backend. Write the copy without waiting for a developer.

Analytics

Analytics about every single response of your users. Export conversations for further analysis.

Natural Language Processing

Easily leverage Natural Language Processing (NLP) engines wit.ai and api.ai or Reply NLP for your advanced use cases. And not only on English.

Integrate with your backend

Call your backend at any time in the conversation to expand the bot capabilities. Also, have your backend call Reply to perform any action.

Enterprise-ready

Enterprise SLA, dedicated support, advanced reporting, internationalization, role based access control and team management across multiple organization branches.

Expert bot builders

Our team of conversation designers and engineers can also help you create, integrate and deploy your bot. Do you want to whitelabel our bot solution? Contact us!


Try it out

ARE YOU A SMALL BUSINESS?

We also have bots that are ready to go. Just pick the template that best fits your needs and launch your bot in less than 5 minutes.

BROWSE BOTS