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Reply.ai for your business

Automate conversations with your consumers.
Have your human agents take over when needed.
Enterprise-ready with suborganizations, user and role management.

All messaging apps

We support Facebook Messenger, Kik, Telegram, LINE, SMS or your own chat screen. We use native custom UI elements in each channel. Web widget available too.

Visual bot builder

As simple as drag & drop, but with all the power to build advanced bots with your backend. No more waiting for a developer. Simulate your changes and see them instantly.

Human/bot hybrid

We believe in bot automation, but with a human touch. Take over the conversation at any moment from Reply.ai, Zendesk or others. Only when really needed, and with context.

Analytics

Analytics about every single response of your users. Export conversations for further analysis.

Natural Language Processing

Easily leverage Natural Language Processing (NLP) engines wit.ai and api.ai for your advanced use cases. We support Spanish, Japanese and other languages too.

Integrate with your backend

Call your backend at any time in the conversation to expand the bot capabilities. Also, have your backend call Reply to perform any action.

Integrations

Integration with Zendesk and LiveChat to redirect to a human in 1-click. Salesforce, FreshDesk and others are coming soon. Let the bot signal when the help of a human agent is required.

Expert bot builders

Our team of conversation designers and engineers can help you create, integrate and deploy your bot. Do you want to whitelabel our bot solution? Contact us!


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