We support Facebook Messenger, Kik, Telegram, LINE, SMS or your own chat screen. We use native custom UI elements in each channel. Web widget available too.
Take over the conversation at any moment from Reply.ai, Zendesk, LiveChat, BrightPattern, FreshDesk or ZipWhip. Salesforce coming soon. Only when really needed, and with context.
Visualize and create your conversations in a visual way, with all the power to build advanced bots with your backend. Write the copy without waiting for a developer.
Analytics about every single response of your users. Export conversations for further analysis.
Easily leverage Natural Language Processing (NLP) engines wit.ai and DialogFLow or Reply NLP for your advanced use cases. And not only on English.
Call your backend at any time in the conversation to expand the bot capabilities. Also, have your backend call Reply to perform any action.
Enterprise SLA, dedicated support, advanced reporting, internationalization, role based access control and team management across multiple organization branches.
Our team of conversation designers and engineers can also help you create, integrate and deploy your bot. Do you want to whitelabel our bot solution? Contact us!