We provide smarter self-service for e-commerce
that resolves 40% of your customer inquiries
Your customers don't want to read long articles, wait for your email or wait for your agent to join a chat session.
Scaling your support team, maintaining CSAT as volume grows and providing 24/7 is very challenging.
We instantly resolve the most common questions on your Contact Form, e-mail or FAQ page
Serve the exact sentence that contains the answer from your FAQ, not just the full post
Complete most common interactions (e.g. Where Is My Order) without agent assistance
Minimal effort required from your team: 2 lines of code.
Keep receiving ticket on Freshdesk or chat in Freshchat in the same way. Just fewer of them!
Seamlessly connect with your e-commerce, 150+ shipping providers or your backend