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customer service automation for khoros

We provide smarter self-service and chatbots for Khoros

Embrace AI to make support easy and effortless in WhatsApp, Web, Messenger, Apple Business Chat or Facebook Messenger

your customers deserve more

Your customers don’t want to read long FAQ pages, wait for a support agent to chat, or get an email response hours after sending their inquiry.

Scaling your support team, maintaining CSAT as volume grows, and providing 24/7 support on every digital channel is challenging

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deflect for khoros

Deflect takes care of simple and repetitive questions, while improving CSAT.

Don't spend months planning how to apply AI. Start today with simple automations, and embrace AI to improve your customer experience one step at a time

Smarter Self-Service for Khoros Communities

We instantly resolve the most common questions on your Khoros Communities (Lithium), Contact Form or email

  • Accurate AI

    Serve the exact sentence that contains the answer from your Khoros Community, not just the full post

  • End-to-end resolution

    Complete most common interactions (e.g. Where Is My Order) without agent assistance

  • Easy to connect

    Minimal effort required from your team: 2 lines of code.

  • Maintain your workflow

    Keep receiving cases and posts in the same way. Just fewer of them!

Chatbots for Khoros Care

Automate conversations on Live-Chat, Apple Business Chat, WhatsApp and Messenger in weeks, not in months

Hello there 👋
I'm YourShop Assistant, and I can help you with your order questions.
I'm very excited about my new shoes, when will they get home? 
My order is 16242934
Your order is expected to be
delivered tomorrow.

Can I do anything more for you?
  • Seamless handover

    Transition between chatbots and agents effectively and seamlessly.

  • End-to-end resolution

    Complete most common interactions (e.g. Where Is My Order) without agent assistance

  • Great conversational experiences

    Experts in conversation design, with 3 years doing bots for enterprise and 50M+ interactions

  • Templated to get started

    Yet customizable: our AI and copywriting teams will take care of your custom needs

get a live demo
Hello there 👋
I'm YourShop Assistant, and I can
help you with your order questions.
I'm very excited about my new shoes, when will they get home? 
My order is 16242934
Your order is expected to be
delivered tomorrow.

Can I do anything more for you?