customer service automation for khoros
We provide smarter self-service and chatbots for Khoros
Embrace AI to make support easy and effortless in WhatsApp, Web, Messenger, Apple Business Chat or Facebook Messenger
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We provide smarter self-service and chatbots for Khoros
Embrace AI to make support easy and effortless in WhatsApp, Web, Messenger, Apple Business Chat or Facebook Messenger
Your customers don’t want to read long FAQ pages, wait for a support agent to chat, or get an email response hours after sending their inquiry.
Scaling your support team, maintaining CSAT as volume grows, and providing 24/7 support on every digital channel is challenging
Deflect takes care of simple and repetitive questions, while improving CSAT.
Don't spend months planning how to apply AI. Start today with simple automations, and embrace AI to improve your customer experience one step at a time
We instantly resolve the most common questions on your Khoros Communities (Lithium), Contact Form or email
Serve the exact sentence that contains the answer from your Khoros Community, not just the full post
Complete most common interactions (e.g. Where Is My Order) without agent assistance
Minimal effort required from your team: 2 lines of code.
Keep receiving cases and posts in the same way. Just fewer of them!
Automate conversations on Live-Chat, Apple Business Chat, WhatsApp and Messenger in weeks, not in months
Transition between chatbots and agents effectively and seamlessly.
Complete most common interactions (e.g. Where Is My Order) without agent assistance
Experts in conversation design, with 3 years doing bots for enterprise and 50M+ interactions
Yet customizable: our AI and copywriting teams will take care of your custom needs
