We automate customer service on Kustomer.
Embrace AI to make your email and chat support easy and effortless for your customers.
Scaling your support team, maintaining CSAT as volume grows and providing 24/7 is very challenging.
Deflect is fully integrated with Kustomer to automate simple and repetitive questions on email, chat and messaging apps
Automate conversations on your existing Kustomer Chat, social or email with a chatbot that works
Transition between chatbots and agents effectively and seamlessly
Complete most common interactions (e.g. Where Is My Order) without agent assistance
Extract data from your custom objects, integrate with your backend or change the copy with our platform
Yet customizable: our AI and copywriting teams will take care of your Kustomer bot
Is your team receiving a lot of volume from email or your contact form? We can help.
Seamlessly connect with your e-commerce, 150+ shipping providers or your backend