CUSTOMER SERVICE AUTOMATION fOR Magento

Respond faster and improve satisfaction,
while reducing the overall cost of customer service

Your customers don’t want to read your long Magento FAQ pages, wait for a support agent to chat, or get an email response days after sending their inquiry.

SAY HELLO TO

deflect for Magento

Goodbye, repetitive order questions.

Learn why Magento stores are turning to AI-powered automation and chatbots provide their customers with immediate support for all questions related to their orders.

Ticket and Email Resolution

Eliminate those repetitive support tickets with questions that are in your Magento FAQ

  • AI Self-Improvement

  • WISMO and Shipping integration

  • No coding required

  • Setup in days

start deflecting tickets

Ready to use and personalized chatbot for Magento

Instantly answers most of your order questions with our Magento e-commerce chatbot

Hello there 👋
I'm YourShop Assistant, and I can
help you with your order questions.
I'm very excited about my new shoes, when will they get home? 
My order is 16242934
Your order is expected to be
delivered tomorrow.

Can I do anything more for you?

  • Handover bot to agent

  • End-to-end resolution

  • Setup in weeks

  • Fully customizable

try e-commerce chatbot
Explore our chatbot platform
Hello there 👋
I'm YourShop Assistant, and I can
help you with your order questions.
I'm very excited about my new shoes, when will they get home? 
My order is 16242934
Your order is expected to be
delivered tomorrow.

Can I do anything more for you?

Maintain your existing support workflow

Reply supports and augments your existing customer service software with AI tailored to your Magento store

Zendesk
Solve issues before tickets or chat sessions are created
Khoros
Automate Social and Messaging interactions on Khoros Care
Kustomer
Take care of pre-order and post-order questions with our e-commerce bot
And others...
Do you use another customer support provider? Let us know.